Connecting with the people around us, wherever we may be, is an important part of being present in our lives.
Reading Time:
“Connection is why we’re here; it is what gives purpose and meaning to our lives.”
Brené Brown
As human beings, an important part of happiness is feeling connected with others. Extroverted people need higher doses than introverts, but we all need our regular doses of connection.
When we are connected we feel valued and acknowledged by our fellow human beings. By contrast, feeling socially excluded or ignored, even by strangers, has a significant impact on our sense of belonging and self-worth.
If you’re lucky, you have a good base of friends and family that you feel connected to. However, to truly be connected and present in our lives, we need to be able to connect wherever we are.
This includes being able to connect with people that you do not have a close, personal relationship with. These are often the people you see most often. For example, people such as colleagues, fellow commuters, neighbours and service providers.
Being connected involves being present and making human connection with those around you. Most likely you do not ignore people deliberately. You are just caught up in your own world or don’t want to bother other people. But over time, if we continue acting this way, we convey the message that the human beings around us are not important. We send a message of grand indifference.
How We Convey Indifference
“Buying a newspaper, a cup of coffee, or groceries can feel businesslike and impersonal. Many of us are so caught up in our own lives, so rushed and preoccupied, that we acknowledge the people we are interacting with only instrumentally – as a means to an end.
Emily Esfahani Smith – “Power of Happiness.”
We fail to see them as individuals.”
With our busy modern lives, we can increasingly find ourselves disconnected from those around us. Although often unintentional, it is all too easy to convey indifference. This can include not just when we fail to make eye contact with the coffee guy because we’re *busy* checking our Instagram likes or emails, but when we fail to connect in our personal lives because we are rushing and distracted.
Indifference In The Workplace
“The business of business is relationships; the business of life is human connection.”
Robin S. Sharma
Many workers can feel that the work they do is invisible to others. An example is service providers, such as cleaners and drivers, who are essential to how society functions, but can feel unseen and unacknowledged.
Another common occurrence in the workplace is when colleagues or employees are treated as if they are just cogs in the giant wheel of productivity. For example, the manager ask-shouting “Where is that report? It was due yesterday!”, instead of taking a extra minute to ask how the employee is doing (and discover his/her kid got sick, hence the late report).
In the workplace, getting things done is important. However, small-talk and connection also matter. Because whatever the type of transaction you are engaged in, if is with another person, that person wants to be treated like a human being. Not a report producing robot.
When people feel valued and recognized by others, they feel motivated and derive greater satisfaction from what they do. To get the best from others and from ourselves, we first need to connect.

Indifference At Home:
“To be loved means to be recognized as existing.”
Thich Nhat Hanh
We also often unintentionally convey indifference to our loved ones. For example, when you’re busy with that report for work and tell your sick kid “Go watch SpongeBob Squarepants and see if that makes you feel better!” And when you’re exhausted from working and don’t take the time to ask your partner why they’re so quiet.
It’s easy to get caught up in our busy lives. Time can fly by and we often don’t pause to take stock until it’s too late – we suddenly realize our kids don’t talk to us much anymore or that there’s an emotional gulf with our partners. It’s important to consciously make time everyday to pause, breath and connect with our loved ones.
How To Connect
A true connection is one that transmits positive energy between the people involved.
Making a connection need not involve a great amount of time. There is no need to talk the ear off the coffee guy in order to make the transaction more human – he has a job to do and a line of impatient, caffeine deprived customers.
Likewise, there is no need to (in fact, please do not) stare or smile at a person to the point of making them uncomfortable. If a person does not want to meet your gaze or return your smile, no worries. It’s about how you choose to act, not how people may choose to react.
Connecting requires tact and sensitivity, it’s not intended to invade privacy. For example, some people prefer to keep their work life and private lives separate and don’t want to be engaged in a uncomfortable, personal conversations with workmates.

Culture and context matter too. For example, the workplace is after all a place to.. work (right?). There is no need to spend an hour gossiping before getting around to the important matter of where is that overdue report. Likewise in countries with more open cultures, it is more common to chat with the waiter or neighbour than in other more reserved cultures.
Making a connection need not invade privacy, breach social norms, nor be overly long.
A human connection can be as simple as eye contact, a smile, a compliment, a thank you or a comment on the weather. If a colleague looks upset, it can be a polite inquiry as to whether s/he is okay. It can be looking up from your phone on the bus to notice that a pregnant or elderly person needs your seat. Or offering help to someone with their bags. Likewise thanking the cleaner or driver for having contributed to your day. Or giving a heartfelt hug to your daughter or partner.
At its heart, a connection is not so much what you say but the body language and presence to acknowledge “I see you. You matter”.
Because they do matter. We all matter. The barista serving your coffee matters. The person driving the bus matters. The driver who stopped to let you cross the road matters. All the people who contribute to your day matter. Acting as though they are not there does not negate their existence, but it does reflect the fact that you are not present and connected in your own life.
To contribute to a sense of community and belonging, we all need to work on building connection and becoming conscious of the ways in which we are conveying indifference.
Connect Wherever You Are
“We are all the leaves of one tree. We are all the waves of one sea.”
Thich Nhat Hanh
Start today by being more present and connected. Look up from your phone / newspaper / admiring your sneakers to simply acknowledge and connect with the people around you. Smile even!
And then can you please get back to that report, which by the way was due yesterday.
